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One of the most common sump pump problems is with the float switch and should be where you start first when figuring why your sump pump has quit working. 

The float switch is set up so that when water reaches a certain level, the sump pump turns on, and when the water goes back down, the pump shuts off.

There are four types of float switches for sump pumps. The diaphragm switch, vertical action float, tethered float and an electric float switch. The best one out of the four is the vertical action float.

A lot of sump pump problems you can fix yourself  without paying Service Network to do it. We'll give you a a few tips here. Of course, if you have any problem we hope you will call for one of our professional plumbing technicians at (303) 750-4242. Trying these tips and solutions can save you a lot of time, money, and other problems that could arise if the sump pump isn’t maintained regularly. Before doing any type of maintenance to a sump pump, be sure to unplug any electrical cords going to any part of the sump pump.

1). Debris in the sump pit- Always check and make sure that the sump pit is free from debris.

2). “check” valve-Sometimes, the check valve can be improperly installed. The check valves are set up so that when the sump pump shuts off, no water will go back into the sump pump. The check valve’s arrow should not be pointing toward the sump pump.

3). Weep hole- Some pumps will have a weep hole, usually between the sump pump and the check valve. You can clean this weep hole out with a toothpick or other tiny object. Be careful not to break anything into the weep hole.

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4). Impeller- Should be a filter, but sometimes things get into it and clog it up. If your sump pump has stopped running, suddenly, or has been making a whining noise, this could be the problem. The impeller should be connected to the sump pump with bolts. This is something that you can take care of yourself.

  • Unplug the sump pump and unbolt the impeller. Be careful not to drop it or hit it.
  • Once you have it off the pump, you should be able to clean anything out of it.
  • When you put it back together, it is recommended to use new gasket and sealant when putting the new casing onto it.
  • When you put it back together, you can test the pump to see if this solves the problem.
  • Fill the sump pump with water until it turns on and see if it is working properly.
  • If it doesn’t turn on, it may be an electrical problem and you should contact a Service Network professional at (303) 750-4242 for this. They will be able to tell you if it is that or if you need a new one.

5). Sump pump odor- The odor is caused from the sump pump trap. The trap will have water that stays there, but when it hasn’t had any water for a while, an odor starts to form. This is from a gas that is created from sewage water. You can check on this and keep a little bit of water in it, and you can eliminate the odor by using a bleach-water mixture to cleanse the basin. One part bleach to 5 parts water is good. You can fill the basin until the sump pump turns on, too, and this will help with eliminating the odor better.

6). Power outage- Purchasing a generator is a great idea when you purchase a sump pump. This way, if you lose power while you need your sump pump, you will have a back up source of power for the sump pump. Sometimes, it is better to invest more money now then to have to spend more later on for flooding damages.

Whenever you are in doubt with common sump pump problems, Please call (303) 750-4242 or click the image below and we'll get a professional plumbing technician out right away...

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